User Guides

  • How do I claim G$?

    How do I claim G$? Log in to your GoodDollar wallet. Click on “Claim.” Click on “Claim” again. You are good to go! Your newly claimed G$ will appear in your wallet See you in 24 hours!
  • How to request GoodDollars

    How to Request GoodDollars There are 2 options to request to be sent G$ coins Using a QR code Sending a request link Click on Receive If you would like to use the QR code, simply allow the sender to scan your QR code. Then the sender can immediately send you G$. Or, if the sender is not...
  • How to send GoodDollars

    How to Send GoodDollars Click on Send Add the recipient’s name Choose amount and click “Share Link” Enter what G$ coins are for Approve transaction You still need to send the Transaction link to your recipient! Copy link  The link is now copied on your keyboard. ‘Paste’ and send it...
  • How do i know if my transaction was approved or not?

    How do I know if my transaction was approved? Each of your completed or attempted transactions appear in your Transaction History and are color-coded. Green - GoodDollars transacted into your account. Red - GoodDollars successfully transferred out of your account. Orange - Pending Transacti...
  • Why do I have to wait for my next claim?

    Why do I have to wait for my next G$ claim? You can claim your portion of GoodDollars every 24 hours. If you have already claimed within the past 24 hours, you will see a countdown until the next possible time you can claim again.
  • How to transfer GoodDollars using a QR code

    How to send GoodDollar coins Click on Send Add a recipient’s name Put QR code in the middle of the red square Once the QR code is scanned, you can choose the amount to send What for? Approve transaction
  • How to cancel a transaction?

    Can I cancel a transfer transaction? If the transaction was not accepted by the recipient yet, then yes! Pending transfer transactions appear in Orange in your transaction history Click on the transaction ticket  Chose “Cancel link” That’s it! Now you’ll see the GoodDollars appear back in...
  • How do I change my profile picture?

    How do I change my profile picture? Go to My Profile Click on the profile picture Click on profile picture again Select and upload a picture from your phone or computer Click DONE
  • How do I change my username?

    How do I change my user name? Go to My Profile Click on Edit Profile 1. Enter your new Username Click Save
  • Who can see my Email?

    Who can see my Email? The default setting of your email is “Private” If you are interested in changing it Go to your profile Privacy settings Choose your preferred settings Private - your phone number will be fully anonymous  Masked - your personal details will not be exposed, but others...
  • Who can see my phone number?

    Who can see my phone number? The default setting of your phone number privacy is “Private” If you are interested in changing it Go to your profile Select Privacy Settings Choose your preferred settings. Private - your phone number will be fully anonymous  Masked - your personal details w...
  • Gooddollar Face verification process

    Face Verification - The complete walk- through 1. Woohoo! Congratulations on becoming a first-time Claimer! To claim free G$’s, you’ll need to go through a short process to verify that you are a unique and live user. This is to prevent duplicate accounts and misuse of the system. You’ll need to...
  • How to enable your camera?

    We need you to enable us access to your phone’s camera in order to: Verify you are a real, live person and therefore eligible to claim GoodDollars. Enable you to access QR payment links . Need help granting access?  iOS | Android
  • How to Retrieve face record ID?

    How to retrieve my Face Record ID? In case you want to retrieve  your Face ID # : 1. Go to your profile and click on the “Privacy” button. 2. Copy Your personal Face Record ID.